This hotel is in the Binnenstad district of Maastricht, and within walking distance to Maastricht Natural History Museum, Onze Lieve Vrouweplein and Bonbonniere. The hotel is set in the heart of Maastricht and is within an easy walk from Maastricht University and Sint Servaasbrug. The hotel is a five-minute walk from many attractions including Vrijthof and Museum aan het Vrijthof.

The Sandton Hotel Pillows offers a convenient 24-hour reception as well as meeting rooms, conference room(s) and a business centre for its guests. Popular tourist spots are readily accessible from the hotel. The hotel also offers guests the added convenience of a Wi-Fi connection.